Engineering
Designing a Voice Agent That Knows When to Hand Off to a Human
The hardest part of a voice agent isn't getting it to talk. It's designing the moment it stops talking and routes to a human. Here's how to do it right.
Moelker·7 min
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The WiseAI Agency Blog
Practical, honest writing on putting AI to work in a service business — voice receptionists, website chatbots, review engines, and the automations behind them.
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